Comprehensive service and support solutions for owners and operators of Alimak equipment

Alimak is an industry-leading supplier of robust and reliable vertical access solutions designed to drive efficiency and productivity for some of the world’s most challenging industrial settings and construction projects. Over a proud 70 year history, Alimak has continued to meet the needs of stakeholders in a diverse range of industries to deliver innovative vertical access solutions including construction hoists, mast climbing platforms and various types of industrial elevator. Alimak Service is on hand to deliver service and support solutions throughout the lifecycle of Alimak equipment. 

Alimak Service is uniquely placed to provide complete service and support solutions delivered by Alimak specialists with extensive experience and training in vertical access solutions. The service and support solutions available from Alimak Service facilitate optimal performance from a system of construction hoists or an industrial elevator for safer, more efficient operations throughout the entirety of the equipment lifecycle. 

The range of service solutions available from Alimak Service is designed to meet the needs of Alimak owners and operators across a range of industries. The expert team at Alimak Service consults with stakeholders to provide the required service and support solutions. Whether on a pay-as-you-go basis or through a long-term service agreement, the work carried out by Alimak Service is fully warranted and undertaken by designated Alimak specialists. The technicians from Alimak Service only uses genuine spare Alimak parts to enhance the performance of Alimak equipment. Industrial elevator and construction hoist parts can be sourced quickly through Alimak Service’s global support network. Alimak Service also provides an exchange programme for Alimak parts such as the Alimak safety device for a cost-effective replacement of the key safety mechanism for an industrial elevator or construction hoist. 

Alimak Service also provides inspections of Alimak vertical access equipment to ensure that all equipment is compliant with local regulations and safety frameworks. Through a range of inspections, Alimak owners and operators can obtain compliance certificates to demonstrate their adherence to regulations. 

To promote safer operations and best practice around vertical access equipment, Alimak Service also provides a wide range of training courses specifically designed around the use of Alimak equipment. Delivered both in the classroom and online, Alimak Service delivers courses on technical training, safety training, inspections and operator training. Trainees can complete their training and keep track of their progress through an online portal.